Capsule CRM Review 2026: Clean & Simple CRM for Small Teams
In a world of bloated CRM software, Capsule CRM stands out by doing less—intentionally. Founded in 2009, Capsule was built with one goal: make CRM simple again.
Quick Verdict
Rating: 7.9/10
One-liner: The CRM for people who hate complicated CRMs
Best for: Small businesses, consultants, and freelancers who want clean contact management without complexity
Capsule CRM Pricing (2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | $0 | 250 contacts, 2 users |
| Starter | $18/user/mo | 30,000 contacts |
| Growth | $36/user/mo | 60,000 contacts |
| Advanced | $54/user/mo | 120,000 contacts |
| Ultimate | $72/user/mo | 240,000 contacts |
Pros & Cons
Pros
- Exceptionally easy to use
- Clean, intuitive interface
- Generous free plan
- Affordable pricing
- Post-sale project management
Cons
- No two-way email sync
- Limited email marketing
- Basic reporting
- Single pipeline on Starter
How Appendment Enhances Capsule CRM
Capsule keeps your sales process organized. Appendment ensures every interaction is optimized for conversion with AI-powered coaching and 50+ prospect data points.
For a detailed comparison with alternatives, see our complete CRM comparison guide.
Ready to supercharge your Capsule CRM?
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