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Enterprise-Grade SecurityYou Can Trust

Your data security is our top priority. We maintain the highest standards of security, compliance, and data protection.

AES-256 Encrypted
GDPR-Aligned
Role-Based Access
MFA Required

Built on a Foundation of Trust

We implement multiple layers of security to protect your most valuable asset: your data

Security-First Engineering

Security is built into how we design, review, and ship every release.

Code review, dependency scanning, and least-privilege access are part of our standard development process.

256-bit AES Encryption

Military-grade encryption for data at rest and in transit.

All customer data is encrypted using industry-standard AES-256 encryption.

GDPR-Aligned Data Handling

Built around the data-protection rights European regulations require.

Data processing agreements, right to deletion, and cross-border transfer safeguards.

Audit Logging

Sensitive data operations are logged and traceable.

Audit records capture data access and modifications across enrichment and post-call workflows.

Transactional Rollback

Database transactions ensure data integrity and consistency.

Atomic operations prevent partial updates and data corruption.

Built for High Availability

Managed cloud infrastructure designed to keep your team selling.

Health monitoring, automated alerting, and redundancy across the stack.

How We Protect Your Data

Comprehensive security controls at every layer

Data Storage

  • Hosted in Google Cloud data centers in the United States
  • Encrypted at rest using AES-256 encryption
  • Managed database replication for disaster recovery
  • Automated backups with point-in-time recovery enabled

Infrastructure

  • Hosted on Google Cloud infrastructure
  • DDoS protection and web application firewall
  • Network segmentation and isolated environments
  • Regular security patches and dependency updates

Access Control

  • Multi-factor authentication (MFA) required
  • Role-based access control (RBAC)
  • Single sign-on (SSO) support
  • IP whitelisting and geo-restrictions available

Monitoring

  • Continuous application and error monitoring
  • Real-time alerting on anomalies and failures
  • Documented incident response procedures
  • Automated dependency and vulnerability scanning

Our Security Practices

Data Privacy

  • You own your data - we never sell or share it
  • Data deletion within 30 days of request
  • Privacy by design in all features
  • Transparent data processing policies

Application Security

  • Security review as part of every code change
  • Automated vulnerability scanning
  • Secure development lifecycle (SDLC)
  • A published contact for responsible disclosure

Employee Security

  • Principle of least privilege access
  • Security awareness expectations for all staff
  • Confidentiality and NDA agreements
  • Access reviewed and revoked promptly on role change

Business Continuity

  • Documented disaster recovery plan
  • Point-in-time database recovery enabled
  • Documented incident response plan
  • Deletion-protection on production data stores
Reliability

Built to Stay Up

Appendment runs on managed Google Cloud infrastructure with health monitoring and automated alerting, so problems surface before your sales team feels them.

Managed cloud infrastructure with automated backups
Real-time health monitoring and alerting
Direct line to our team for critical issues
Monitored around the clock
Automated health checks and error tracking run continuously across the platform. Specific availability commitments are set out in your service agreement.

Have Security Questions?

Our security team is here to answer your questions and provide detailed documentation for your security review process.

Ready to Experience Secure Sales Intelligence?

See how Appendment handles your sales data before you hand any of it over