Terms of Service

1. Introduction

Welcome to Appendment LLC ("Appendment," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Appendment website, sales intelligence platform, and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Services.

These Terms constitute a legally binding agreement between you and Appendment LLC. Please read them carefully before using our Services.

2. Company Information

3. Services Description

Appendment provides sales intelligence and lead qualification tools that use artificial intelligence to analyze prospect data and recommend personalized sales approaches. Our Services include:

• Data enrichment and contact information enhancement
• AI-powered sales coaching and call analysis
• Automated follow-up and personalization tools
• CRM integration and workflow automation
• Sales analytics and performance insights
• Lead qualification and scoring systems

4. Account Registration

4.1 Account Creation

To access our Services, you must create an account by providing accurate, complete, and current registration information. You agree to:

• Provide true, accurate, current, and complete information
• Maintain and promptly update your registration information
• Accept all risks of unauthorized access to your account
• Immediately notify us of any unauthorized use

4.2 Account Security

You are responsible for safeguarding your account credentials and all activities under your account. You must:

• Keep your password secure and confidential
• Not share your account with others
• Notify us immediately of any security breaches
• Accept responsibility for all account activity

5. User Obligations

5.1 Acceptable Use

You agree not to use our Services for any unlawful or prohibited activities, including:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights of others
• Attempting to bypass security measures or access restrictions
• Using automated tools to extract data without permission
• Sharing account credentials with unauthorized parties
• Sending spam or unsolicited communications
• Interfering with the proper working of the Services
• Transmitting malicious code or harmful content

5.2 Data Accuracy and Compliance

The data provided through our Services is for informational purposes only. You acknowledge that:

• You must independently verify all information before use
• Data may not be complete, current, or error-free
• You are responsible for compliance with applicable data protection laws
• You must obtain necessary consents for data processing

6. Payment Terms

7. Intellectual Property Rights

The Services and all content, features, and functionality are owned by Appendment and are protected by United States and international copyright, trademark, and other intellectual property laws.

8. Data Privacy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Services, you consent to the collection and use of your information as described in our Privacy Policy. Please review the Privacy Policy to understand our practices.

9. Third-Party Services

Our Services may integrate with or link to third-party services, websites, or applications. We are not responsible for:

• The availability or content of third-party services
• Privacy practices of external providers
• Terms of service of integrated platforms
• Security of third-party integrations

10. Disclaimers

We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, completeness, or reliability of data
• Uninterrupted or error-free service operation
• Security against unauthorized access

11. Liability Limitations

We shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Data loss or corruption
• Third-party actions or omissions
• Force majeure events beyond our control

12. Indemnification

You agree to indemnify and hold harmless Appendment, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of the Services
• Violation of these Terms
• Infringement of third-party rights
• Your negligent or unlawful conduct
• Data you provide or process through our Services

13. Termination

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the state or federal courts of Florida.

15. Dispute Resolution

We encourage you to contact us first to resolve any disputes. If informal resolution is not possible:

• Disputes may be subject to binding arbitration
• Arbitration shall be conducted under American Arbitration Association rules
• You waive any right to participate in class actions
• Small claims court jurisdiction is preserved for qualifying disputes

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

We will respond to your inquiries as promptly as possible during normal business hours.