Privacy Policy

1. Introduction

Appendment LLC is committed to protecting user privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

We take your privacy seriously and are committed to being transparent about our data practices. This policy applies to all users of our website, platform, and related services.

2. Company Information

3. Information We Collect

3.1 Information You Provide

• Account registration details (name, email, company information)
• Profile information and preferences
• Communication content when you contact us
• Payment and billing information
• Feedback and survey responses

3.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data and analytics
• Cookies and similar tracking technologies
• Log files and session information

3.3 Third-Party Information

• CRM integration data with your consent
• Publicly available business information
• Data from authorized business partners
• Social media profile information (when you connect accounts)

4. How We Use Your Information

We use the collected information for various purposes:

• Providing and maintaining our services
• Improving and personalizing user experience
• Processing transactions and billing
• Communicating with you about updates and features
• Sending marketing communications (with consent)
• Analyzing usage patterns and trends
• Ensuring security and preventing fraud
• Complying with legal obligations

5. How We Share Your Information

We may share your information in the following circumstances:

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain and use your information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Support business operations

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at support@appendment.com.

9. Children's Privacy

Our services are not directed at children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience. Our cookies policy describes:

• Types of cookies we use (essential, analytics, marketing)
• How to manage cookie preferences
• Third-party cookies and their purposes
• Your options for controlling cookies

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

12. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

13. Policy Changes

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

14. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know about personal information collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

15. GDPR Compliance

For users in the European Economic Area (EEA), we process your data in accordance with the General Data Protection Regulation (GDPR). Our lawful bases for processing include:

• Performance of a contract
• Legitimate business interests
• Legal compliance
• Your consent (where applicable)

16. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us: