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Disclaimer

Last updated: March 30, 2025

Accessibility Statement

Appendment LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve these goals.

Conformance Status

We strive to conform to Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible to people with disabilities and user-friendly for everyone.

Accessibility Features

  • Keyboard navigation support
  • Screen reader compatibility
  • High contrast color schemes
  • Scalable fonts and responsive design
  • Alternative text for images
  • Clear heading structure

Feedback

We welcome your feedback on the accessibility of our services. If you encounter accessibility barriers or have suggestions for improvement, please contact us at support@appendment.com.

CCPA Compliance Notice

Notice at Collection

This notice provides details on our personal information collection practices for California residents under the California Consumer Privacy Act (CCPA).

Categories of Personal Information Collected

  • Identifiers: Names, email addresses, IP addresses, and account IDs
  • Commercial Information: Purchase history, billing information, and transaction records
  • Internet Activity: Browsing history, search history, and interaction with our website
  • Professional Information: Job title, company name, and business contact details
  • Inferences: Preferences and characteristics drawn from personal information

California Consumer Rights

As a California resident, you have the right to:

  • Know what personal information is collected, used, shared, or sold
  • Request deletion of your personal information
  • Opt out of the sale of your personal information
  • Access your personal information in a portable format
  • Receive equal service and pricing, even if you exercise your privacy rights

Data Processing Addendum

For enterprise customers requiring additional data protection assurances, we provide a comprehensive Data Processing Addendum (DPA) that covers:

  • Data controller and processor responsibilities
  • International data transfer mechanisms
  • Security measures and incident response
  • Data subject rights procedures
  • Compliance with GDPR, CCPA, and other privacy laws

Request DPA: Enterprise customers can request our standard Data Processing Addendum by contacting support@appendment.com.

Security Measures Disclosure

We implement comprehensive security measures to protect your data and our services:

Technical Safeguards

  • End-to-end encryption of data in transit and at rest
  • Multi-factor authentication and secure access controls
  • Regular security assessments and penetration testing
  • Advanced firewall protection and intrusion detection
  • Automated vulnerability scanning and patching

Organizational Safeguards

  • Comprehensive employee security training programs
  • Strict access controls and least-privilege principles
  • Background checks for personnel with data access
  • Documented security policies and incident response procedures
  • Regular security audits and compliance assessments

Sales Intelligence Data Disclaimer

IMPORTANT NOTICE

AI-generated recommendations and sales intelligence data are for informational purposes only and should not be the sole basis for business decisions.

Our AI-powered sales intelligence and recommendations are based on data analysis and machine learning algorithms. Users should:

  • Independently verify all information before making business decisions
  • Use professional judgment in applying AI recommendations
  • Understand that AI predictions are probabilistic, not guaranteed
  • Regularly validate data accuracy and relevance
  • Combine AI insights with human expertise and market knowledge

Service Level Agreement Summary

We are committed to providing reliable and high-quality services to our customers:

Uptime Commitment

99.9%

Monthly uptime guarantee

Support Response

< 24hrs

Initial response time

Note: Uptime guarantees exclude scheduled maintenance windows and force majeure events. Detailed SLA terms are available in your service agreement.

Subprocessor Disclosure

In providing our services, we work with trusted third-party subprocessors in the following categories:

Cloud Hosting and Infrastructure

Secure cloud hosting providers for scalable and reliable service delivery

Payment Processors

PCI-compliant payment processing for secure transaction handling

CRM Integrations

Authorized integration partners for seamless CRM connectivity

Analytics and Monitoring

Performance monitoring and analytics tools for service optimization

All subprocessors are carefully vetted and contractually bound to maintain the same level of data protection and security standards that we uphold.

Acceptable Use Policy

Our services must be used in accordance with applicable laws and our terms of service. Prohibited uses include:

Prohibited Activities

  • Illegal or fraudulent activities
  • Spam or unsolicited communications
  • Harassment or abusive behavior
  • Data scraping or unauthorized access
  • Malware distribution

Consequences

  • Account suspension or termination
  • Service restriction or limitation
  • Legal action when appropriate
  • Cooperation with law enforcement
  • Data preservation for investigations

DMCA Notice and Takedown Policy

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted material has been infringed:

Filing a DMCA Notice

Send a written notice including:

  • Your contact information and signature
  • Description of the copyrighted work
  • Location of the infringing material
  • Good faith statement of infringement
  • Statement of accuracy under penalty of perjury

DMCA Agent:
Appendment LLC
123 Main St.
Tarpon Springs, FL 34689
Email: support@appendment.com