Keap CRM Review 2026: Best CRM with Marketing Automation for Small Business?
Keap (formerly Infusionsoft) combines CRM, marketing automation, and e-commerce in one platform. Founded in 2001, it's designed specifically for small businesses who need sophisticated automation without enterprise complexity.
Quick Verdict
Rating: 7.7/10
One-liner: Powerful automation, premium price
Best for: Small businesses and solopreneurs who need robust marketing automation combined with CRM
Keap Pricing (2026)
| Plan | Price | Contacts/Users |
|---|---|---|
| Keap (Annual) | $249/mo | 1,500 contacts, 2 users |
| Keap (Monthly) | $299/mo | 1,500 contacts, 2 users |
| Keap Max | $399/mo | 2,500 contacts, 3 users |
Note: Additional users cost $39/month each. New customers must purchase mandatory coaching packages ($499-$2,000+).
Pros & Cons
Pros
- Powerful automation
- True all-in-one platform
- Saves 10+ hours/week
- Strong CRM
- Great support
Cons
- Expensive ($249+/mo)
- Mandatory coaching fees
- Dated design elements
- Limited integrations
- Learning curve
How Appendment Enhances Keap CRM
Appendment integrates with Keap to fill the sales intelligence gap: 50+ prospect data points, real-time AI coaching during calls, personality-based selling, and objection handling recommendations.
See how Keap compares in our complete CRM comparison guide.
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