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CRM Reviews12 min read

Insightly CRM Review 2026: Best CRM with Project Management Built-In?

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Appendment Team
January 5, 2026
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Insightly CRM Review 2026: Best CRM with Project Management Built-In?

Most CRMs stop at closing the deal. Insightly is different. It combines full-featured CRM capabilities with built-in project management, letting you track customers from first lead all the way through project delivery.

Quick Verdict

Rating: 8.1/10

One-liner: The best CRM for teams who need to manage projects after closing deals

Best for: Professional services firms, consultancies, agencies, and SMBs that need CRM + project management in one platform

What is Insightly CRM?

Insightly is a cloud-based CRM designed for small to mid-sized businesses. Its native project management functionality means when you close a deal, you can instantly convert it into a project without leaving the platform.

Insightly Pricing (2026)

Plan Price Key Features
Plus $29/user/mo 100K records, project management, lead routing
Professional $49/user/mo 250K records, workflow automation, custom dashboards
Enterprise $99/user/mo Unlimited records, custom objects, dedicated support

Pros & Cons

Pros

  • Built-in project management
  • Easy to use
  • Affordable for SMBs
  • Strong integrations
  • Quick implementation

Cons

  • No free plan
  • Advanced features locked
  • Scalability limits
  • Mobile app limitations

How Appendment Enhances Insightly CRM

Insightly excels at organizing contacts and managing projects, but Appendment fills the sales intelligence gap with 50+ data points per prospect, real-time coaching, and AI-powered objection handling.

For more CRM options, check out our complete guide to the best CRM software for sales teams.

Ready to supercharge your Insightly CRM?

Book a demo and see how teams using AI coaching close 40% more deals.

Frequently Asked Questions

Does Insightly have a free plan?

No. Insightly discontinued its free plan in October 2024. They offer a 14-day free trial. The lowest paid plan (Plus) starts at $29/user/month.

What makes Insightly different from other CRMs?

Insightly uniquely combines CRM and project management in one platform. When you close a deal, you can instantly convert it into a project with all customer details intact.

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