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CRM Reviews12 min read

Insightly CRM Review 2026: Best CRM with Project Management Built-In?

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Appendment Team
January 5, 2026
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Insightly CRM Review 2026: Best CRM with Project Management Built-In?

Most CRMs stop at closing the deal. Insightly is different. It combines full-featured CRM capabilities with built-in project management, letting you track customers from first lead all the way through project delivery.

Quick Verdict

Rating: 8.1/10

One-liner: The best CRM for teams who need to manage projects after closing deals

Best for: Professional services firms, consultancies, agencies, and SMBs that need CRM + project management in one platform

What is Insightly CRM?

Insightly is a cloud-based CRM designed for small to mid-sized businesses. Its native project management functionality means when you close a deal, you can instantly convert it into a project without leaving the platform.

Insightly Pricing (2026)

Plan Price Key Features
Plus $29/user/mo 100K records, project management, lead routing
Professional $49/user/mo 250K records, workflow automation, custom dashboards
Enterprise $99/user/mo Unlimited records, custom objects, dedicated support

Pros & Cons

Pros

  • Built-in project management
  • Easy to use
  • Affordable for SMBs
  • Strong integrations
  • Quick implementation

Cons

  • No free plan
  • Advanced features locked
  • Scalability limits
  • Mobile app limitations

How Appendment Enhances Insightly CRM

Insightly excels at organizing contacts and managing projects, but Appendment fills the sales intelligence gap with 50+ data points per prospect, real-time coaching, and AI-powered objection handling.

For more CRM options, check out our complete guide to the best CRM software for sales teams.

Ready to supercharge your Insightly CRM?

Book a demo and see how teams using AI coaching close 40% more deals.

Related Tags

CRMInsightlyProject Management CRMSales Tools

Frequently Asked Questions

Does Insightly have a free plan?

No. Insightly discontinued its free plan in October 2024. They offer a 14-day free trial. The lowest paid plan (Plus) starts at $29/user/month.

What makes Insightly different from other CRMs?

Insightly uniquely combines CRM and project management in one platform. When you close a deal, you can instantly convert it into a project with all customer details intact.

Can I convert a deal to a project in Insightly?

Yes, one of Insightly's key features is the ability to instantly convert closed deals into projects without leaving the platform. This seamless integration eliminates manual data entry and keeps all customer information centralized as work transitions from sales to project delivery.

Is Insightly suitable for service-based businesses?

Absolutely. Insightly is specifically designed for professional services firms, consultancies, and agencies that need both CRM and project management capabilities. The combined functionality makes it ideal for businesses that manage both client relationships and project delivery.

What's the difference between Insightly's Plus and Professional plans?

The Plus plan ($29/user/mo) includes 100K records, project management, and lead routing, while the Professional plan ($49/user/mo) offers 250K records and additional advanced features. The Professional tier is better suited for larger teams or organizations managing more complex customer data.

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